Expanded Access Insurance List
City of Hope® is a world renowned pioneer in cancer research, treatment and prevention. We are dedicated to creating a national footprint for cancer care, a legacy beginning over 100 years ago with our City of Hope National Medical Center located in Duarte, California, which is one of the nation’s top ten hospitals for cancer. We are bringing breakthroughs from the laboratory to our patients, with lifesaving speed — treating cancer with leading-edge technologies, innovative treatments and supportive care tailored to each patient’s needs.
At City of Hope we rally around our patients, providing leading-edge multidisciplinary cancer care with skilled providers who have extensive experience in the diagnosis and management of early, advanced stage and complex adult cancers.
Because of the complexity involved in how insurance plans are designed, we have developed a quick and efficient process to verify your patient’s insurance benefits requiring minimal work on your end. For any questions or to refer a patient, contact our referral specialists. Please send demographics and insurance information via fax or encrypted email. Phone: (602) 207-3241 Fax: (623) 932-8631 Email: [email protected]
City of Hope Phoenix is a 501(c)(3) nonprofit organization and accepts a wide variety of insurance plans, including:
A
- AARP® Medicare Advantage (UnitedHealthcare®)
- Aetna® PPO, HMO
- Arizona Complete Health® AZ Complete Health® (Medicaid), Medicare (Wellcare
by Allwell®) and Marketplace (Ambetter®) products
B
- Blue Cross® Blue Shield® of Arizona (BCBS) Statewide PPO
- Blue Cross® Blue Shield® of Arizona (BCBS) PPO Federal Employee Program
- Blue Cross® Blue Shield® of Arizona (BCBS) Indemnity Network
- Blue Cross® Blue Shield® of Arizona (BCBS) Statewide HMO Open Access
- Blue Cross® Blue Shield® of Arizona (BCBS) Statewide HMO (PCP)
- Blue Cross® Blue Shield® of Arizona (BCBS) Medicare Advantage
- Blue Cross® Blue Shield® of Arizona (BCBS) Medicare Advantage BlueJourney
- Blue Cross® Blue Shield® Out of State Plans (Blue Card Network) PPO
- BCBS Alliance Network
C
- Cigna® ChoiceFund Open Access Plus with CareLink
Cigna® ChoiceFund Open Access Plus
Cigna® Pathwell, *Applicable to Outpatient Centers Only
Cigna® PPO
Cigna® ChoiceFund PPO
Cigna® Open Access POS
Cigna® Open Access Plus
Cigna® Network Open Access
Cigna® Global Health Benefits
Cigna® Shared Administration PPO and OAP
Cigna® GWH POS Open Access Plus POS
Coventry® (First Health®) Health Network PPO
D
- Devoted Health Medicare AZ
H
- HealthChoice®, including Medicaid and Duals, *Applicable to in-network HealthChoice Medicaid and Duals Only. Other HealthChoice plans are not in-network.
- Healthsmart®
- Humana® Commercial PPO, HMO, POS, EPO
- Humana® Medicare PPO, POS
- Humana® Medicare Network Private-Fee-For-Service
I
- Indian Health Service
M
- Medicare
- Mercy Care (AHCCCS, Medicare Dual)
- Melina® Medicaid
R
- Railroad Medicare PPO
T
- TriCare
- TriWest
U
- UnitedHealthcare® Choice
UnitedHealthcare® Choice Plus
UnitedHealthcare® Complete Plan
(Community & State Medicaid Plans) UnitedHealthcare® Dual
Complete (DSNP) UnitedHealthcare® Select UnitedHealthcare®
Select Plus
UnitedHealthcare® Options PPO
UnitedHealthcare® Medicare Advantage
UnitedHealthcare® Optum Medicare Advantage
UnitedHealthcare® Secure Horizons Medicare Advantage
UnitedHealthcare® AARP Medicare Advantage
V
- VA Healthcare
W
- Workers' Compensation
If your patient does not have insurance coverage or you do not see their plan listed, please contact our referral specialist to discuss options. We understand insurance coverage can be complex, so we have a dedicated team of insurance advocates available to contact any insurance company to verify your patient's eligibility and benefits for services at City of Hope.
Please send patient demographics and insurance information with the referral via fax or encrypted email.
Phone: (602) 207-3241
Fax: (623) 932-8631
Email: [email protected]
Although we strive to keep our participating health plan information current, it is subject to change without notice. Accepted insurance plans may vary by location. Updated March 2026.